Elara Dress

Shipping policy:

-Delivery information accuracy; Sayuri is not responsible for any delays if the customer did not provide their full shipping information (Full name and Full  shipping address).

-Sayuri is not responsible of any delays in shipment if any of the information provided is missing or wrong.

-Sayuri is not responsible for any extra charges held in case of miss information or if the courier didn't get answer when customer is contacted.

Refund and Exchange:

- our store does not accept exchanges or refunds, its a final sale policy.

-unless the item you have received is damaged, exchanges are allowed if the customer contacted us at the same delivery day.

-incase of return of damaged it must be returned in the same condition of package. kindly contact us via email: info@shopsayuri.com

Dry Clean